Complaint 1: I ordered 2 air soft pistols from Wish on 12-6-2020, along with other items. On 12-12-2020 I was notified by Wish that both air soft pistols were out of stock and I would be issued a refund that would post to my account within 14 days, no later than 12-26-2020. Its currently 12-28-2020 and no refund have yet to post to my account. I have contacted Wish numerous times since 12-26-2020 and was told to contact my financial institution because a refund was issued. I have contacted my bank and no refund was sent from Wish nor is pending or is in progress.
Complaint 2: I ordered a tool set from Wish and received a message that my package was delivered. I never received the item and have contacted Wish many times a week now for almost a month. I was told the package was delivered and to speak with ups. I was never able to speak with a customer service agent directly via phone and when you do through the Wish app its seems your communicating with an automated system.
See to it that my funds for both air soft pistols are wired instantly to the same account it was taken from and to be issued a refund for the tool set i paid for but never received.