Wish complaint: Refund

Name: Refund
Item: Wish
Rating: 1
Author: Jmill7304

Open 3 Jul 2020 151 views Retail Company

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Filed 3 Jul 2020 by Jmill7304

I ordered shorts off their app and when they came in they did not fit. They were suppose to be 4XL and I could not even get both legs in. I also ordered a braclet that broke when I tried to take it off.
Now I cant get a hold of anyone from customer support. Just the same questions and nobody to talk to (operator).

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Case details

Status: Open
Company: Wish
Filed: 3 Jul 2020
Rating: 1/5
Desired resolution: I just want to return the items and get a refund. I spent 78.98 on 4 pairs of shorts and a braclet that I cant use
Problem: Return and refund blocked, no support contact
About: shorts and bracelet
At stake: $78.98

Progress

Filed
Company notified
Company replied
Resolved

3 Jul 2020 Complaint filed and published
3 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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