Wish complaint: received incompatable phone

Name: received incompatable phone
Item: Wish
Author: RON

Open 27 Nov 2020 142 views Retail Company

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Filed 27 Nov 2020 by RON

RECEIVED A SAMSUNG S20. WILL NOT WORK ON VERIZONS NETWORK. HAVE BEEN TRYING SINCE JUNE TO GET IT REPLACED WITH THE CORRECT PHONE. NO RESPONSE. ONLY BS EMAILS. THEIR TE. NO. IS PHONEY AND GOES NOWHERE. CUSTOMER SUPPORT IS A JOKE AND RUN A ROUND.THEY APPEAR TO BE SCAMMERS WHO TAKE AND RUN. THEY DID NOT EVEN ACKNOWLEDGE ME UNTIL AFTER THE GUARATEE PERIOD RAN OUT

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Case details

Status: Open
Company: Wish
Filed: 27 Nov 2020
Desired resolution: I DO NOT WANT A REFUND. ALL I WANTED THEM TO DO WAS GIVE ME THE CORRECT PHONE AND TAKE THIS ONE BACK IT WILL ONLY WORK ON TMOBIL. THEY DID NOT STATE THAT IN THE SALE
Problem: Phone incompatible with carrier, replacement not provided
About: smartphone

Progress

Filed
Company notified
Company replied
Resolved

27 Nov 2020 Complaint filed and published
27 Nov 2020 Message from Bizzy: we notified Wish about this complaint.

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