Wish complaint: Products

I placed an order for ‘Men’s home underwear plaid night dress breathable bath skirt’. I emailed Wish on many occasions regarding this item other problems: in my opinion, Wish has failed me as a customer . The above garment is way too small XL I need XXXL. The format Wish has does not cater for all problems. They wanted me to provide a photo of said item: I could not, so they would not entertain me. I wanted to cancel my account, but they completely ignored this. I persevered. I’ve been waiting for some time for my orders am getting really frustrated. I don’t have this problem with other online organisations. At the moment all I want is to return the ‘skirt’ for a larger one, but they keep directing me to others not helping me with my problem. I’m absolutely fed-up. I have other items I would like to purchase, but cannot because of delays bad customer service. I am dissatisfied with Wish the customer service it provides. By asking for a photo of the garment, is it because they don’t believe me? Why should I lie: the garment is too small, what’s so difficult to understand about that! Regards.