Wish complaint: Product not appearing in Order History

Name: Product not appearing in Order History
Item: Wish
Rating: 1
Author: Kargauk

Open 17 May 2020 156 views Retail Company

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Filed 17 May 2020 by Kargauk

On the 5th May I purchased a refurbished Bose II bluetooth speaker for £23.35, the treansaction doesn’t appear in my Order History although it does in both Paypal and on my Bank statement.

Invoice ID
5eb1ae1123c73d35bf2aac06
Purchase details
Purchase on Wish
£23.35
Total
£23.35 Also this:Transaction ID 1RS138896G539862U

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Case details

Status: Open
Company: Wish
Filed: 17 May 2020
Rating: 1/5
Desired resolution: Either a full refund or the product delivered.
Problem: Paid order missing from order history
About: bluetooth speaker
At stake: £23.35

Progress

Filed
Company notified
Company replied
Resolved

17 May 2020 Complaint filed and published
17 May 2020 Message from Bizzy: we notified Wish about this complaint.

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