Wish complaint: Pickup store has closed down

Name: Pickup store has closed down
Item: Wish
Rating: 1
Author: Alex

Open 3 Sep 2020 224 views Retail Company

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Filed 3 Sep 2020 by Alex

Re: 5f177b8298634cb214589fd9 and 5f18afda54d8d4f56179f395 (ear buds, a watch and 3 pairs of shorts)

The pickup store I selected was closed for a holiday when I went to pick up my item within the pickup window; then it remained closed beyond the date it posted (on a notice outside the store). Meanwhile my item was returned and part refunded.

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Case details

Status: Open
Company: Wish
Filed: 3 Sep 2020
Rating: 1/5
Desired resolution: Please resend the items I ordered to my home address
Problem: Pickup store closed, items returned before collection
About: earbuds, watch and shorts

Progress

Filed
Company notified
Company replied
Resolved

3 Sep 2020 Complaint filed and published
3 Sep 2020 Message from Bizzy: we notified Wish about this complaint.

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