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Wish complaint: Partial refund on order placed on May 5, 2020

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Filed 28 Jul 2020 by Clynn82

I placed an order with wish on May 5, 2020. On July 6, 2020 I was given a PARTIAL refund, they refunded the shipping charges. I tried to contact them again today, July 28, 2020 about the same order only for the wish assistant to tell me that a refund had already been given on a specific item. Again, the only refund received was on the shipping cost. The tracking information days it was returned to the merchant on May 28, 2020.

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Discussion

3 comments

  1. L S

    THEY SEEM TO BE THE WORST AS FAR AS DELIVERIES GO. I WILL THINK TWICE BEFORE USING THAT SITE AGAIN.

    Reply

  2. Christy Blevins

    I had placed a couple of different orders from around the first of March until the end of June, some items have arrived, most have not. That is in reference to ALL 3 or 4 orders placed in that time frame. The last order I placed in June, I made sure the items I was ordering were shipped from the U.S.A. I completely understand that we are slap in the middle of a global pandemic and anticipated longer shipping times, I would've/could've been completely accepting of a delivery that took 6-10 weeks to arrive coming from another country. However, I'm not very accepting of being told that I was given a full refund, but was only given a refund for shipping. The order tracking clearly says it was returned to the merchant within 3 weeks of the order being placed. Why keep pushing my shipment date out by a month or 2 each time. Now the estimated arrival, for an order placed in the first week of May, is September 10.

    Reply

  3. Gino

    Wish is the worse online company there is! May Karma hit them for scamming customers

    Reply

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