Complaint: Package Never Arrived

on 22 July 2020 about Wish in category Retail Company

New complaint
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My complaint:

First if all, I ordered a mask from Wish on 642020 and they said it was delivered via UPS on 682020! I’d ordered stuff from them before with an average delivery time if about 8 weeks! So I was extremely excited when I looked on the Wish app and saw that my package arrived in just 4 days! Problem was that, before the temps shot up I was working from my garage with the garage door up and I saw the UPS driver earlier but he didn’t stop at my house when he was in my street. I checked my front door, back door, neighbors on both sides and my neighbor around the corner with the same street name but theirs end in Dr and mine (Cir). Nothing. Drove to the main UPS hub and the customer rep ed my tracking number was valid but that the address was incorrect. For security reasons she could not give me the address of the recipient. What makes it worse is that this was not my first order with Wish.

0 0 votes
Justified complaint?

Suggested solution:

Email me if call me with an ETA a replacement of what I ordered or refund my money. (The attached picture is the closest thing to product I ordered. The exact mask I ordered is no longer available).

Message from Bizzy from Complain.biz

1 year ago - We have posted a tweet about your new complaint about Wish

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