Wish complaint: Ordered phone that is horrendous quality and doesn’t work!
Filed 5 Aug 2020 by Nsa
I ordered a phone for £75 from wish. It was a Samsung A90 which at a glance when ordering, I mistook for a ‘Samsung’. When the phone arraigned it was not factory sealed and when I opened the box the phone had a generally cheap feel. Upon turning it on I noticed the screen was highly pixelated and when I tried to use the ‘13 mega pixel camera’ Lines appeared running the length of the screen and then didn’t disappear.
I informed wish, telling them I would like a full refund as well as any costs incurred by returning the product to be paid by the seller. It’s around 2 weeks on now and they have refused to respond.
I would like to be able to return this product to wish and receive a full refund.
Kind Regards N
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