My complaint:
Ordered bluewhite mountain bike. Got email saying they could not fulfill order. So I ordered a red mountain bike , they sent me a email saying they couldn’t fulfill that order either. They sent another email showing another picture of a black bike, since they said it was an upgrade I said sure…Then what they sent me was a kickstand,(NOT A BIKE) Rock Brothers is name of brandname Box where it came from is Zhao Meng 42-35 Main St. Flushing N.Y 11355
Suggested solution:
I wish to have this total charge refunded
$68.00 $12.00 shipping , less $4.00 discount $76.00 charge. I do also expect to be compensated for any return shipping charges. Please resolve this in a timely fashion.
Thank you ,
Anyhony Huff
How did you contact this company? I got something from them but I forgot how much I paid for it and they didn’t send a confirmation email
If the company’s name is not on the package, then you would have to have an email showing your transaction. Place complaint through complain. Biz and dispute the charge with your credit card company. This is my best advice. They will not answer the phone, they will not answer emails. Dispute the charge on your credit card statement. Hope this helps, Anthony
I got a package today from Zhao Meng and it was ripped opened. I don’t know what was the contents.
Walt, yes the package they sent me was ripped open also. The Chinese do not know how to package s*** at all. Dispute the charge what’s your credit card company, they do not answer phone calls or emails, you will receive a credit and if they do not contact you you will be in great condition, hope this helps, Anthony
I ordered a pillow and it is not as advertised. No info included or way to contact sender but it came from this address!!! It needs to be returned!! Found on Amazon.com
Hi, do you have the name of the seller on Amazon? Please provide. We ordered a robotic dog but it is just a stuffed animal.
Sandra, my advice is to dispute the charge with your credit card company. They will not answer phone calls, they will not answer emails, dispute the charge and then maybe they will contact you. I hope this helps, Anthony
Asked the seller to contact me before shipping, received the cheap, not what was expected item today, want to return for a refund, no contact info. Paid by PayPal, have a dispute going through with this cheap ass company…😖
Hey guys, I can only suggest that you file a dispute ASAP with your credit card company you made your purchase with. This company does not answer your phone calls , it does not answer your emails, so dispute the charge with your credit card company and you will probably get a credit because this company doesn’t have anybody working for it evidently.
Anthony H.
Place order with you’ll wasn’t what I order you’ll were advertising double sprayer that goes on the spray gun to spray twice the area got the tips not the part that goes to the spray gun very upset. U S Veteran. Jerry Uze
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Jerry, thank you for your service! Perhaps we should prepare a full frontal assault on this sorry-ass company. My advice is to dispute the charge they will refund the money back to your card and if they do not answer within 60 days you will be credited that on your credit card this is the only way they will possibly contact you, hope this helps, Anthony
I also received the wrong item from this Zhao Meng. email and phone number listed on the website do not work. PayPal is now filing a complaint with them. The cheep little pillow they sent in place of a wreath I ordered came from DJDJPO. I didn’t realize it was coming from China or I wouldn’t have ordered it.
I just recieved a package from the same person and address. I have not ordered anything for quite some time. The package, oddly is only 2 plastic, purple, bottle caps. I have no idea how to learn more about this package.
My bosses wife received a “friends” shirt with scary clowns on it instead of the friends characters. She did not order this ever and never ordered anything from these people , this just came randomly in the mail , she was really freaked out and is going to call the police.
I ordered a seashell Christmas tree only got a pkg of seashells that would cost 1 dollar at dollar tree😈😈
yeah I also ordered the robotic dog got a crappy stuffed animal so super passed was a gift for my granddaughter
I order a German Sheppard Dog that was suppose to follow you everywhere, bark, kiss you, and lays next to you. Instead I received a plastic small dog where it seemed like they just covered it with fur and a very bad job at that. I was totally scammed by these idiots. I threw the dog away, it was just a toy but it was crooked and made badly. The info on the address was Zhad Meng, 42-35 Main Street, Flushing,NY 11356. I paid by PayPal and I will demand my money back. Also, I have another claim where I… Read more »