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Wish complaint: Order not received, refund denied.

Open 229 views Retail Company

Filed 25 May 2020 by ameejo81

I made an order on wish.com that should have arrived by May 6. The order never arrived. There is no way to request a refund through the order. I messaged customer service, they said to wait until the end of the arrival window. They’ve extended that window three times. They said they will not give a refund unless I request it directly from the order. That is not an option provided on their website.

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