Complaint: Not refunding

on 06 January 2021 about Wish in category Retail Company

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My complaint:

Wish advertise one dollar deals everyday and me and my husband ordered many item.s through that. We have paid paid 2 dollars each for each product. However we got reply we are unsuccessful to get that product. that product will get by the customer those who purchased it first. Wish gave us option to refund we opted bank account, however we have not got any amount. They said its processed in 14 days but its not. Its been 3 months now.

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Justified complaint?

Suggested solution:

They should definitely give our refund.

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