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Wish complaint: Not received item

Open 235 views Retail Company

Filed 9 Jun 2020 by Dm

I placed an order on May 8th for a pair of wireless earphones they still have not arrived. Arrival date was originally between 13th-25May everyday after that date it keeps extending the estimated arrival date this morning when I went on the app it stated arrival between 15thmay-9thJune now it is saying 15th May-24th June !
The item what ordered well and truely over a month ago and I still have not received it. The tracking details state the item is still in China.. I don’t think I will ever see this item I want a full refund !
I have attempted to claim a refund through wish but the customer support is extremely unhelpful you can’t even state your issue it’s just auto response and sent away unable to respond. I am getting extremely frustrated safe to say I won’t be using wish again !

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