Wish complaint: Not received goods

Name: Not received goods
Item: Wish
Author: Jean

Open 21 Dec 2020 97 views Retail Company

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Filed 21 Dec 2020 by Jean

I have 3 separate items that I have ordered.
Yet again I have had to walk to shop to pick these items up only to be told that they have been picked up.
This is 3 separate orders
Can I have this resolved please and my payment refunded.
I am really not happy with this service

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Case details

Status: Open
Company: Wish
Filed: 21 Dec 2020
Desired resolution: Refund please and an explanation as why I am being told that my order is ready to pick up then when I go to collect its stating they have been collected
Problem: Orders shown collected but never picked up
About: click and collect orders

Progress

Filed
Company notified
Company replied
Resolved

21 Dec 2020 Complaint filed and published
21 Dec 2020 Message from Bizzy: we notified Wish about this complaint.

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