Wish complaint: Non delivery of parcel
Filed 23 Aug 2020 by Lucille
I had unresolved communication with wish customer service since the 18th of June. According to their system my parcel has been delivered. I did not received my parcel And this has been ed by yodel the delivery company as the postcode That was on the parcel was incorrect. I have had other deliveries from wish with The correct post code. I have asked for a resend of the parcel or a refund that Has been refused 3 time by wish as they say my parcel was delivered but I did not receive it. You can’t speak to a person S the wish customer service is an app and the telephone number that was given to me by yodel the delivery company has a message on for the last 4 weeks that the staff is in training. This has been very frustrating as not only am I out of pocket but I don’t have my parcel
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