Wish complaint: non- delivered orders

Complaint from markreeve2020@gmail.com reported on 08 February 2021 about Wish

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

i have been trying to get proof of delivery for several months of orders placed during pandemic. Wish does not have live representatives to handle this nor a functioning contact information.

Suggested solution:

the following items have not been received. many times an order is placed and no notification sent if the order is delayed and updated delivery date posted on their site.
To resolve these issues snd promote good business practices, an immediate refund to my debit card be issued.

Order Order Date Last Tracking Date Tracking Tracking 1 Tracking 2 Tracking 3 Tracking 4 Tracking 5 Tracking 6 Tracking 7 Tracking 8 Tracking 9 Tracking 10 Tracking 11 Tracking 12 Item Cost Less PromO Plus Shipping Tax Total Paid
5f274e3f2954a99973a4aaf4 822020 Arriving by 9112020 TYPH0046669649 08022020 Order Processing 08062020 Order Processed 08072020 Shipped (China) 08082020 Arrived at Wish Facility (China) 08092020 Departed Wish Facility (China) 08112020 Arrived at transit hub 08112020 Departed transit hub 08152020 Departed Mainland China 08232020 Arrived a United States airport 08232020 Arrived at last mile carrier 08232020 Arrived at United States airport $31.00 $3.10 $12.00 $3.29 $43.19
5ee90b4fdf3acec6810c8cb8 6162020 Arriving by 9242020 9400110200883369499974 06162020 Processing order 06172020 Order processed (China) 06192020 Shipped (China) 6192020 Arrived at transit hub (China) 06192020 Arrived at transit hub (China) 06212020 Departed transit hub (China) 06222020 Departed origin country (China) 6292020 Arrived at Unuted States airport 06292020 Arrived at USPS 07212020 Arrived at United States $1.90 $0.00 $4.00 $0.37 $6.27
5ee6ec7f891be71ae4b135fc 6142020 WI001386693865EPC 06142020 Processing order 06162020Order processed (China) 06172020 Shipped (China) 06172020 Arrived at Wish facility (China) 06202020 Departed Wish facility (China) 06212020Arrived at transit hub (China) 06222020 Departed transit hub (China) 06232020 Departed mainland China 06302020 Arrived at United States airport 07212020 Arrived at United States $11.40 $1.90 $3.00 $1.50 $14.00
5ee6ec7f891be71ae4b135fc 6142020 Arriving by 09222020 UY200616013481JL 06142020 Processing order 06162020 Order processed (China) 06172020 Shipped (China) 06172020 Arrived at transit hub (China) 06192020 Departed transit hub (China) 06222020 Departed Mainland China (China) 06232020 Arrived at United States airport 06242020 Arrived at United States customs 06262020 Departed United States customs $3.71 $0.00 $1.00 $0.00 $4.71
5ee6e751cff51703b4c5fab 6142020 Arriving by 09222020 SY13982073135 06142020 Processing Order 06162020 Order processed (China) 06172020 Shipped (China) 06172020 Arrived at transit hub (China) a06182020Departed transit hub 06192020 Departed Mainland China 062720020 Arrived at United States airport 07212020 Arrived at United States $0.00 $0.00 $4.00 $0.25 $4.25
5ee6e6c547bfd5b79e4e793f 6142020 Arriving by 09222020 SY13982073135 06142020 Processing Order 06162020 Ordered Processed (China) 06172020 Shipped (China) 06172020 Arrived at transit hub (China) 06182020 Departed transit hub (China) 06192020 Departed Mainland China 6272020 Arrived at United States airport 07212020 Arrived at United States $0.00 $0.00 $4.00 $0.25 $4.25
TOTAL PAID….but not Received $76.67

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