Wish complaint: No refund

Name: No refund
Item: Wish
Rating: 1
Author: LoriH2335

Open 14 Jul 2020 165 views Retail Company

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Filed 14 Jul 2020 by LoriH2335

I ordered a product which was due to be delivered in April. I hadn’t received it so I communicatedvthis. I was asked if I would wait longer, which I agreed to. It is now July and I still haven’t received it. I waited longer, due to covid delays, but am now not entitled to a refund.

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Case details

Status: Open
Company: Wish
Filed: 14 Jul 2020
Rating: 1/5
Desired resolution: Given the extra time that they are placing on delivery dates, I should receive a refund
Problem: Item undelivered since April, refund now refused
About: online order

Progress

Filed
Company notified
Company replied
Resolved

14 Jul 2020 Complaint filed and published
14 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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