Wish complaint: Misleading advertising

Name: Misleading advertising
Item: Wish
Rating: 1
Author: Shans123

Open 15 Jul 2020 199 views Retail Company

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Filed 15 Jul 2020 by Shans123

I am absolutely livid I placed an order with with over 2 weeks ago, before I placed it I read and made sure it was being dispatched within 3-5 days and was coming from the UK. After ordering the details changed it now says it’s in china! Of all places when it is meant to be from the UK and now aparantly will be with me by the 25th of September!

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Case details

Status: Open
Company: Wish
Filed: 15 Jul 2020
Rating: 1/5
Desired resolution: They should cancel and refund me even as a goodwill gesture I’ve explained I bought for a present for my step daughter whose birthday was this week so obviously it’s not needed now as I’ve bought elsewhere I don’t see how they can say dispatched from UK IN 3-5 days then change to over 2 months and they won’t refund me and it’s still sat in china disgusting
Problem: Advertised UK dispatch, shipped from China instead
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2020 Complaint filed and published
15 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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