Complaint: Item not as described

on 26 October 2020 about Wish in category Retail Company

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Complaint resolved
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My complaint:

Order number 5f4fcc9d73c1cab746ba6378 2020 New 6.3inch 8 256GB Phone. This was bought as a present and it turned out to only have 32gb storage. I received an email saying it was resolved see below
Wish Support has solved your issue.
Hi Jon, Thanks for contacting us about core android. I sincerely apologize I understand that you have questions or concerns regarding this product. I can see how credibly disappointing this to you. Unfortunately, I’m unable to personally answer your questions andor contact the store about the product at this time. However, you’re welcome to review the product and store ratings as well as customer photos prior to purchasing the item. We rely on customers like you to provide feedback on items so we can continue to maintain a platform of high-integrity sellers with the best possible products. Each store is responsible for the products they sell and we actively remove any sellers from our platform that receive poor feedback or aren’t meeting our guidelines. We appreciate your understanding in this matter. Thanks for shopping on Wish. Bryan Wish Customer Support. This is clearly not resolved

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Justified complaint?

Suggested solution:

Send me an item that that has 256gb storage as ordered

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