Wish complaint: Items never arrived

Name: Items never arrived
Item: Wish
Author: Silke

Open 28 Nov 2020 108 views Retail Company

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Filed 28 Nov 2020 by Silke

At the 9th of february, I ordered 2 pair of horseriding boots. When I check the delivery details it still says ‘arriving bij the 13t of April 2020’. When I go to ‘contact support’ and it only says that the refund window for this item closed at the 13th of may 2020, and I can’t react to it. This is the order number that is mentioned on the order 5e407f6b76b0b57047dfac3a

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Case details

Status: Open
Company: Wish
Filed: 28 Nov 2020
Desired resolution: I would like to get my money back (€67,60)
Problem: Boots never arrived, refund window closed
About: riding boots
At stake: €67.60

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Filed
Company notified
Company replied
Resolved

28 Nov 2020 Complaint filed and published
28 Nov 2020 Message from Bizzy: we notified Wish about this complaint.

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