Complaint: Item size too small

on 08 October 2020 about Wish in category Retail Company

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My complaint:

I have made several complaint to wish customer support that the shoe I bought is small and if I could exchange the size. I have loaded pictures each time and wish seems not to respond appropriately to the complaint. They don’t seem to want to refund or allow me to exchange for another was clearly stated that I can return the item if unhappy on their purchase page.

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Justified complaint?

Suggested solution:

Either give me a full refund or send me correct details on where to return the item or a clearer way to process refund .

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