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Wish complaint: Item sent with return label but not refunded.

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Filed 24 Jun 2021 by Tomi

I bought an item of $311 on Wish but a part of the item wasn’t working so I complained and I was sent a prepaid return ticket to return it. I returned it with the ticket and Wish kept telling me they didn’t get the item and I should send them a photo of the tracking number I used. The return ticket I was sent had some numbers and a barcode and I assume that’s a tracking number. I sent the photo of the prepaid return ticket and they kept replying me with the same message asking for a photo of a return ticket.

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1 comment

  1. Meek

    I’m currently dealing with this same situation!! They need to be stopped!!! All info requested was sent to them along with screenshots showing that the items were delivered to them (a month ago). It’s bad enough the amount of money and time you spend on shipping and waiting for your items to arrive only to be let down with the bs of a product that is sent to you!!! Something really needs to be done.

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