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Wish complaint: Item not received and general poor customer service

Open 198 views Retail Company

Filed 15 Jul 2020 by Yas

Order number 5ee758aa3011b3838b21b27c. Hi I’ve placed an order around 20 Jun 2020 and was given an estimated delivery time of 8 July 2020. I’ve contacted the support team 3 times now and not getting any satisfactory response. I’ve been dealing with Arvin James who just copies and pastes the same response to me. I have paid for an item I haven’t received, I’m not getting a reply, my money has been taken , I’m unable to track the package as the website doesn’t allow me to re-set my password.

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