Wish complaint: 2 payments taken for 1 item

Name: 2 payments taken for 1 item
Item: Wish
Rating: 1
Author: Robert Binsteed

Open 15 Jul 2020 180 views Retail Company

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Filed 15 Jul 2020 by Robert Binsteed

on 3rd July i placed an order for £68.55 the payment was taken from my bank on the 3rd July. another payment was taken again today 15th July for £68.55.
the original order number is 5efedff079963808b1bcfba4.
in my opinion and my banks opinion this is fraudulent.

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Case details

Status: Open
Company: Wish
Filed: 15 Jul 2020
Rating: 1/5
Desired resolution: i would like the £68.55 put back into my bank account immediately please
Problem: Charged twice for one order
At stake: £68.55

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2020 Complaint filed and published
15 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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