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Wish complaint: Item not received

Open 199 views Retail Company

Filed 27 Mar 2021 by Wayne

Order 5f2f6d5661611f9097077e46 on 882020
To arrive 9172020.
Sent an email to Wish on 12252020 (Xmas gift).
They responded on 12262020.
Customer Support electronically shared the item is no longer eligible for refund or return as of 10172020.
Yet on the transaction page they share their
Money Back Guarantee
We use past shipping data from other customers in your area who have received items from this store to determine the estimated delivery date. However, we know things may not go according to plan, so we also calculate a final maximum delivery date in case of delays while your item is with the delivery partner.
We’ve got your back with our Money Back Guarantee. If your item isn’t delivered by the maximum delivery date, we’ll give you a full refund.

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