Bought a battery replacement for a Milwaukee cordless tool and they sent a replacement for a DeWalt tool (obvious difference) send 4 requests with the pictures clearly showing the error, every time they answer the same thing, (the product was right and need to charge first) finally they agreed to a refund but never accepted any wrong doing. Had to pay shipping to send the battery back and never receivedy money back
Full refund, shipping and an apology
(Pictured the battery they sent, yellow, and a real Milwaukee battery, mine). Just doesn't fit.