Complaint: Identity Theft

on 17 January 2021 about Wish in category Retail Company

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My complaint:

On 132021 I recieved a msg from my bank saying there’s suspicious activity on my account. I check my account and it had 2 purchases listed for Wish San Francisco, Ca. A charge of $248.22 which was approved and a 2nd charge of $373.45 that was declined by my bank. i submitted a complaint to the fraud division which investigated the transaction and my moneys were replaced. Of course I had to destroy my card and have it replaced.
I recieved my new card and activated it
On 1152021 I recieved an email from my bank stating that my new card was declined for insufficient funds. Yes again from WISH.COM in SAN FRANCISCO UNITED STATES. Within 4 minutes attempts to charge $428.61 (5 times) to my card. I have no idea how this 2nd card could be compromised so quickly. At the same time whoever tried to charge $286.74 which was declined. Of course Wish was completely unhelpful. All I get from them are different workers asking the same questions. When,how much, invoice , shipping details, etc. Which i can’t supply because I didn’t order them. By the was I have never ordered anything from Wish. I did have an account with them but no card numbers or account information was giving to them

0 0 votes
Justified complaint?

Suggested solution:

Find out who is making these orders. Prosecute them or give me the information so I can

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