Wish complaint: I never got my purchased items and the ones I have gotten since May are damaged

My purchase was never delivered to my home on May 17th I contacted Fed Ex br cause their tracking system states they left it on my front porch So I called and finally they admitted that it was broken so they returned it to sender I was told they sent it back they gave me refrence number for contacting you which I did and sent you that ref number and you guys continuously have robot system saying they cant return my money because it was delivered (which I might add You guys were offering me a satisfaction refund because it hadn’t arrived as of your deadline date but i had hope because the stupid tracking thing told me it was being dropped off that day )anyhow I kept contacting you guys trying to tell you I never got it So as of today I made Fed Ex check and they just informed me that the item has reached the sender So now I would like you to return entire purchase price as well as the cost of fast shipping back onto the original card from which I paid with I dont want it in wish discounts or as a credit towards future purchase please I’m not satisfied with your service products or the type of bull I’ve had to deal with either I’m an honest person and I work hard to make my money and if it were not for the covid I never wouldve tried to purchase items on the internet but I must be honest and say that between you guys and Fed Ex you all Monopolised and grown into fat business known through out the world for first class service for decent prices and you are hugest shopping site and shipping service in many other countries And it’s a damn shame that I have literally purchased this same item from your site on three different occasions paid 200 or more every time and not once have I ever gotten it and was only refunded my cash 1 because I had paid for it through pay pall and once they ed you guys sent it to and it was delivered in sanfrancisco so they returned my money but it was put back on to the card I had frozen because I disputed the charge so I never actually ever got any refund from any of them So I am asking you to refund my cash all of it cause I never got the item ever and I’ve told you guys every week and everytime I. Not in the wrong here and dont deserve this again and o am saddened that I cannot afford to get my grandson this much anticipated trampoline again for him Nor will I break his heart by telling him it’s due to arrive by a date that never to this day sa s come He believes me a liar now because of all the shit I’ve has to deal with since KANUARY 2021