Wish complaint: Gazebo

I googled pop up gazebo and Wish came up with this gazebo and at a good price £43. I ordered it but when delivered it was a poled gazebo (these are a lot cheaper on their website). I contacted Wish to explain this and their answer was the goods are correct (that’s what I ordered). I have been going back and forth on their online system trying to get this resolved that I have given up and just now want to send it back and receive a refund. I have not completed the online request 6 times asking for a refund each time it says someone will email the returns system but each time I have to enter the SAME details as the previous times. This is an terrible website and I will NEVER purchase from them again. The contac tnumber for them is 020 8275 5256 as per google, this doesn’t even connect. This is really stressing me out and I want it resolved.