Complaint: Fraudulent activity on my account

on 01 May 2020 about Wish in category Retail Company

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My complaint:

On April 18th and April 19th I informed Wish that there had been fraudulent activity on my account and funds had been taken from my bank account in the sums of £42 and £53. I received responses from Wish to the effect that someone would contact me but I have heard nothing since.

After the second transaction I have had to replace my debit card and this has caused some inconvenience.

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Justified complaint?

Suggested solution:

I would like Wish to refund me the sums mentioned (£42 and £53) without further delay.

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1 year ago - We have posted a tweet about your new complaint about Wish

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