Wish complaint: FAILED DELIVERY AND REFUSAL TO REFUND
Filed 24 Oct 2020 by John
Order number 5fOcba1058e515ed9115588e
Ordered the goods in July 2020 and delivery promised on 18 September 2020 no doubt due to Covid19 lockdowns. On enquiry I was told to wait. on second enquiry I was told that I am too late for a refund and I can take a credit voucher. Why would I want a credit voucher from them when they don’t deliver. If you escalate on their website, they refer you to their refund policy. They should refer you the refund policy before taking your money.
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