Wish complaint: Disgraceful Returns Policy

Name: Disgraceful Returns Policy
Item: Wish
Author: VALERIE

Open 30 Jul 2021 130 views Retail Company

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Filed 30 Jul 2021 by VALERIE

I ordered a pair of sandals from Wish, they are not the right size so I want to return them and the return policy of this company is unbelievable. I do NOT expect to have to submit photos of the item in order to return an item and they are making it as difficult as possible.

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Case details

Status: Open
Company: Wish
Filed: 30 Jul 2021
Desired resolution: Get in touch with clear instructions on how to return and refund my money.
Problem: Return requires photos, process made difficult
About: sandals

Progress

Filed
Company notified
Company replied
Resolved

30 Jul 2021 Complaint filed and published
30 Jul 2021 Message from Bizzy: we notified Wish about this complaint.

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