Wish complaint: Difficulty getting resolution of defective product.

Name: Difficulty getting resolution of defective product.
Item: Wish
Author: Elizabeth

Open 5 Sep 2021 200 views Retail Company

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Filed 5 Sep 2021 by Elizabeth

The hairpiece I received was very poor in quality and not the shade of color compatible with my hair. Would not stay affixed with the clips to my own hair. Felt and looked like a really bad hairpiece.

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Case details

Status: Open
Company: Wish
Filed: 5 Sep 2021
Desired resolution: I want a refund and for them to cover fees to send it back. They need to stop requesting me to send photos as I'm unable to with my equipment and know-how.
Problem: Hairpiece poor quality and wrong shade
About: hairpiece

Progress

Filed
Company notified
Company replied
Resolved

5 Sep 2021 Complaint filed and published
5 Sep 2021 Message from Bizzy: we notified Wish about this complaint.

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