Wish complaint: Denied refund for order not received

Name: Denied refund for order not received
Item: Wish
Author: Cynthia

Open 5 Jan 2021 217 views Retail Company

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Filed 5 Jan 2021 by Cynthia

I did not receive an order and requested a refund but it was past the 30-day window which I was not aware of. I knew the order could take a long time so wasn’t concerned within the 30-day period. I requested refund but was denied even though it clearly shows I did not receive the item in my tracking info.

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Case details

Status: Open
Company: Wish
Filed: 5 Jan 2021
Desired resolution: I should be refunded or credited for the $30 for the pair of shoes I paid for but did not receive
Problem: Refund denied for undelivered order
About: shoes
At stake: $30

Progress

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Company notified
Company replied
Resolved

5 Jan 2021 Complaint filed and published
5 Jan 2021 Message from Bizzy: we notified Wish about this complaint.

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