Wish complaint: delayed delivery

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1. 

   Liz 25 Jun 2020

   When u order from Wish. Be prepared to wait 60 days or longer.
   I have items I ordered on 4/2/20. That hasn't arrived.
   Tracking logistics last update was in May. The packages hasn't left China.
   Wish issued partial refund for shipping cost on sum orders.
   I checked my bank statement. And I was given a credit for $1.18 instead of$9..
   I still haven't received 1 out of 3 refunds for $5.70.
   I've contacted Wish several times about this problem.
   Now Customer Service at Wish is telling me to wait until July 6th for my orders to arrive.
   If I don't receive them by then. They'll issue a full refund.
   Wish started a buy now pay later.
   U pay half at checkout and the balance within 30 days.
   Wish don't hesitate taking the bal from ur bank card on file.
   I've spent a couple thousand dollars buying from Wish in the past 2-3 years.
   U have honest sellers on Wish. And u have sum crooks.
   The crooks get ur monkey and send u something that u didn't order. Or advertise the size u want only to have it arrive 3 sizes smaller.
   The bold crooks don't send u anything
   They use fake tracking numbers. And get away with ripping off customers that don't know how to dispute a charge for item not received.
   Wish don't like it when u know the ropes.
   They'd rather have u believe that it's money down the toilet. And say, forget it.
   Wish will tell u ur package is on the way 2 months later. They don't check tracking logistics to see that it never left China.
   Wish policy use to be. If ur package didn't arrive by the estimated time given at checkout. They would refund ur money.
   I've had many packages that never arrived, arrived broken, or a completely different item.
   And I've had a lot of great items from great honest sellers on Wish.
   My experience from March up until now with Wish customer service has been awful.
   Since the pandemic. Out of Country websites are popping up. These sellers prey on eager ppl shopping online. Taking their money and leaving the buyer angry and pissed. Becuz they can't contact the seller.
   I'm done buying from Wish.
   I'm just waiting for my last 8 packages to arrive before deleting my account.
   I found another website Aliexpress. They have good and bad sellers. But their customer support team is amazing.

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