Complaint: delayed delivery

on 25 June 2020 about Wish in category Retail Company

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My complaint:

ordered a paddling pool on 31 May for delivery on 7 to 12 June for my granddaughters birthday on the 12. It was essential for this date and now i have to purchase a different present. If Wish had stated in their advertisement that a delay may occur i would not have made the purchase.

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Justified complaint?

Suggested solution:

immediate refund

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7 days ago - We have posted a tweet about your new complaint about Wish

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Liz (@guest_1249)
7 days ago

When u order from Wish. Be prepared to wait 60 days or longer. I have items I ordered on 4/2/20. That hasn’t arrived. Tracking logistics last update was in May. The packages hasn’t left China. Wish issued partial refund for shipping cost on sum orders. I checked my bank statement. And I was given a credit for $1.18 instead of$9.. I still haven’t received 1 out of 3 refunds for $5.70. I’ve contacted Wish several times about this problem. Now Customer Service at Wish is telling me to wait until July 6th for my orders to arrive. If I don’t… Read more »

Last edited 7 days ago by elizmaybgriffin2