Complaint: Damaged goods

on 29 December 2020 about Wish in category Retail Company

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My complaint:

I purchased a paint sprayer via the Wish website on or around 24th December at the cost of £29nincluding shipping. The goods arrived today 29th December, Very quick service, BUT on opening the goods were found to be Broken, the handle snapped off thus rendering the goods unusable. When ordering the goods I was surprised to find that I had not received a receipt nor invoice email. Can you please inform me of how to return the said item for a full refund

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Justified complaint?

Suggested solution:

Full refund, no replacement required, if this is not resolved further action WILL be taken

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