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Wish complaint: Constantly reported delivery date

Open 180 views Retail Company

Filed 21 Jul 2020 by marclaj1960

I placed my order on May 29 2020 with a delivery date for end of June. They did postponed the delivery to July 11, then July 19 and now it is delayed up to August 19 2020.

And again they did postponed the delivery to September 26, 2020. The order is sitting at the same location since June 19, 2020. I went to their Facebook page complaining about the delivery and this is their reply…

Wish I’m sorry to hear that you haven’t received your package. At this time, we are experiencing logistical challenges outside our control with some of our overseas partners. If you can provide the order number we can investigate this for you.

I gave them my order number and the only reply I got from them after 2 days was that they mentioned my name.

This is a bad joke !

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