Wish complaint: CELL phones I can’t activate

Name: CELL phones I can't activate
Item: Wish
Rating: 1
Author: Ron

Open 29 Aug 2020 394 views Retail Company

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Filed 29 Aug 2020 by Ron

I bought 2 ULCOOL V9 ON the 30th of June and I tried to activate them with my mobile supplier and was told you can’t get SIM cards for the phones in north America. The credit card number that was used had to be CLOSED because of fraudulent charges. Please advise me on how you plan on solving this problem

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Case details

Status: Open
Company: Wish
Filed: 29 Aug 2020
Rating: 1/5
Desired resolution: You should send a RA and refund the purchase price of the item I ordered on June 30th 2020 the phones are useless if I can't activate them TELUS MOBILITY says that you can't get SIM CARDS FOR THE PHONES IN NORTH AMERICA YOU CAN TELL ME WHERE TO SEND THEM AND RETURN MY MONEY THAT YOU CHARGED MY CREDIT CARD
Problem: Phones cannot be activated in North America
About: mobile phones

Progress

Filed
Company notified
Company replied
Resolved

29 Aug 2020 Complaint filed and published
29 Aug 2020 Message from Bizzy: we notified Wish about this complaint.

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