Wish complaint: At least 8 of my items haven’t arrived and now I’m told I cant get a refund

I have emailed Wish support about 5 times now…. The first email they responded to when I said none of my items have arrived, I understand with Covid things have taken longer.. They asked me for the item and tracking numbers, I sent all the info and have never heard back.. I ordered my items in February, South Africa went into lockdown in March, every time I checked, I was told the item is on its way… I assumed things would be delayed.. When I recently checked I was told that I can no longer ask for a refund as its too late, but I can get wish cash back… I do not want Wish cash as what is the point of getting wish cash if my items are never going to arrive. It has now been 6 months and no one will respond to any of my emails.
Please see products below:

1 QUEEN TSHIRT – Tracking UC830355741YP
2 WOMEN FASHION FRIENDS TV SHOW LETTER PRINT LEGGINGS (I got Wish Cash for this but would obviously prefer my cash back or reship?
3 2019 NEW POWERFUL PERMANENT HAIR REMOVAL SPRAY – Tracking UM524183324CN
4 WHITE FASHION DRESS OFF SHOULDER LACE FLORAL PATCHWORK LONG SLEEVE DRESS – Tracking UM793786351CN
5 FUNNY SOCKS qty 2 – Tracking SY13612445812
6 DONUT PET CHEW – (wish cash – refunded)
7 MULTIFUNCTION PET MOLAR BITE DOG TOYS – Tracking UM678875122CN