Wish complaint: All goods never arrived

Name: All goods never arrived
Item: Wish
Rating: 2
Author: Ren and Neeks

Open 5 Jul 2020 189 views Retail Company

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Filed 5 Jul 2020 by Ren and Neeks

We ordered 7 items at $160.00 on April 26th, we kept getting messages that the orders would be delayed. Then the order history completely vanished, so we couldn’t track it. Wish support has given no answers whatsoever, except to go to order history for further support which we can’t.

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Case details

Status: Open
Company: Wish
Filed: 5 Jul 2020
Rating: 2/5
Desired resolution: Full refund, It's been over 2 months and not one item has arrived.
Problem: Seven items never arrived, order history vanished
About: online order
At stake: $160
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

5 Jul 2020 Complaint filed and published
5 Jul 2020 Message from Bizzy: we notified Wish about this complaint.

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