Complaint: Account hacked money stolen

on 29 May 2020 about Wish in category Retail Company

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My complaint:

I had my wish account hacked, they requested a refund of wish cash for all the items I had ordered; paid for; but had not yet arrived. Then the hacker used the refunded money in the form of wish cash on my account, and had items shipped to some address in Russia! Wish recommends you contact them via email, which I have done 3 times, and they tell me if if an item has been refunded, you are no longer eligible for a refund. WTF??? It was a hacker who got my refund money and then used it!! Wish owes me my money, and they refuse to help me! I hate this shitty scam of a company.

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Justified complaint?

Suggested solution:

I want a full refund of all the money I spent on wish.com, because I will never receive the items I ordered! The account was hacked and fraudulent purchases made. Wish.com is at fault for security breach that they know already exists!

Message from Robin from Complain.biz

10 months ago - We have posted a tweet about your new complaint about Wish

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