Wish complaint: 14.40 GNT

My name is Subramaniam Kumaran lining in the UK.
Email address:[email protected].

I placed an order on 10 July 2020 (5f08dd78268d2c58c6878195) for £59.50 Sterling Pounds through your Web site.

Earlier today (11 July 2020) contacted the customer service via chat and requested to cancel the order. They replied to me as the order is made more than 8 hours ago hence I am not eligible for cancellation.

I then contacted Paypal as my payment was made through them and they were helpful. They suggested to contact you again and ask for the refund as you already received my payment. If this is not resolved within seven days then they will raise a dispute and they will deal with you on behave of me.

The reason for my cancellation :
1. UK Voltage is 240 whereas appliance voltage 110 volts.
2. You were paid for a service that I never received.

A speedy response would be very much appreciated.

Kumaran