Wise complaint: hold of payments

Complaint from Volodymyr reported on 23 January 2023 about Wise

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My complaint:

WISE received three payments and did not credited on our company account more than 2 months.
Wise numbers of hese transfers are 541272689, 548692967, 551172368
Upon WISE request I provided all additional information related to the Sender.
I sent to WISE several request or credit payments on our conpany account or send money back to Sender.
No any reply and no any action.

Suggested solution:

WISE should or credit these 3 payments on the company account or send back to the Sender

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