Wingstop complaint: Missing food from delivery
Filed 25 Sep 2022 by Tara
Ordered a delivery for my 3 year old daughter and I. I only ordered two meals and one of the large fries were missing. I called and waited 10mins on hold to speak to a manager. His name is Kyle Jean. I explained what was missing and he said that was although it was their error, there was nothing he could do except offer for me to pick up the fries myself. I explained that that was impossible and that I wanted a refund and he not only refused but was laughing at me. I’ve never dealt with customer service and a manager who was that rude. I’m shocked and will never ever order from there again.
Report
Discussion
0 comments
No comments yet. Been through something similar with Wingstop? Start the discussion above.
More Wingstop complaints
View all 97Waiting for a long time for order
Ordered on line was given a specific time then was asked to wait 30 minutes after 30 minutes was told…
Bad customer service food
They never have change, No ice, fries too salty and my wings was hard. I eat at this location weekly…
Refused service
I entered a wing stop location to be rudely greeted by two wing stop staff members who refused to take…