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Whole Foods complaint: Interpersonal Logical Problem Solving Skills Sorely Lacking

Open 144 views Supermarkets / Grocery Stores

Filed 9 May 2022 by jeffrey

I approached the customer service desk and asked if I could place my items on the counter (to be checked out) and received no answer. The customer service rep answered the phone repeatedly while I awaited an answer. The CSR suddenly began yelling at my aide saying put the stuff on the counter over and over at which point i attempted to get the CSR’s attention by saying Hello, Hello, Hello, speaking louder each time since the CSR was now walking away from the customer service counter all the while ignoring me. I ended up speaking with a person identified as Mike. I explained what had happened and he went and spoke with the CSR, returned and apologized for her behavior and said he would have another talk with her behind closed doors .I asked why did she ignore me repeatedly and why did she yell at my aide. Mike said he didn’t know and he would again speak with her behind closed doors. I told him I was not satisfied at all. I returned the over $200 worth of food

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