Whirlpool complaint: Bought new home and fridge already broken 2 years

Complaint from Mercy Vongputha reported on 12 April 2022 about Whirlpool

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My complaint:

Bought new home Whirl Pool for all home appliance. Dish broken and dryer doesn’t dry completely. The main thing is the fridge as I am a single parent from a abusive relationship that worked OT everyday during the pandemic to be able to get a down payment on a condo for my daughter and I. 2 years later the main controllable electric board on the fridge stop working. Called customer service and they advise that yes sometimes the place could be 1 year load and yes things break and its up to the customer to pay for it. I dont have any extra money to buy new fridge.

Suggested solution:

Please have someone come fix this defect asap. Daughter and I is not able to have food in the fridge. Eating fast food everyday. No milk for my daughter. Health issues which I will bring up to my lawyer.

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