Filed 2 Feb 2022 by Pat
At the 161 and I30 location, there is not much to choose from, therefore we choose Whataburger over the 3 other choices in the area. On a routine basis we drive away and are missing food. This happens 75% of the time meaning 3 out of 4 times something is missing. Today on a $22 order a Whataburger and an Onion Ring was left out. Usually including today the service is so poor and we wait in the drive thru line so long we will not go back with our receipt and beg to get the rest of our food. I know shorting helps with a stores food cost. But this really wants you to want to get mad and exact some type of revenge. I asked for the Manager and was told she is to busy on the grill. Wow all I can say is you guys have a crap system and kitchen. I was a traveling frycook and covered football games in smaller towns and could run 6 school busses of custom burgers, condiments (chilie, red or green), cheese, frys, or Onion Rings and then I even toasted buns and steamed them on the patties and could clear 32 burgers every 3 12 minutes. (Lota-Burger New Mexico)
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