Whataburger complaint: Poor service and manger was hateful

Complaint from Shelbyjo123 reported on 29 June 2021 about Whataburger

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I went thru drive in approximately 430pm I had ordered a grilled chicken combo I received a fried chicken combo I had to go back in and ask for what I ordered, I also ordered a Jr burger with grilled onions light mustard and onion rings the Onion rings were horrible soggy and uneditable like they been setting in grease, the mgr was an African American and Everytime I asked for something on my sandwich she grunted like I was bother her, very very rude to be a mgr, I ended up not eating my he hamburger asit was gross the meat was cold and the mustard was poured on SO I THREW IT AWAY AS UNEDIABLE to eat.
We usually eat at this place quite often but if it doesn’t approve I will take my business elsewhere like chic filet least it’s hot and ready when I get it and they do it right the first time!!
I hope this complaint will be resolved and just NOT ANOTHER COMPLAINT TO PUT ASIDE

Suggested solution:

Well since the food was not eatable I should receive some kind of gift card for all my problems ..
For the General Manager to talk with the person that helped me but didn't do her job, since she has no personality to be working there, and I was bothering her when I asked to repeat her order, this is a very busy restaurant and attracts alot of people around especially Walmart employees ..

I never got a receipt after I paid so I cannot provide you proof of purchase !! If the mgr would of done her job right maybe I would have a receipt to provide ..

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