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Wendy’s complaint: Overcharged on purpose

Open 86 views Fast Food / Delivery
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Filed 20 Feb 2023 by Diane

So I went to Wendy’s yesterday and I have gone in the past about 7 months ago. I like the 4 for 4 deal. However in the past when I substituted a small frostee I was never charged more for the substitution. However yesterday he overcharged me by over 55 cents. He said it was due to the Frostee. However today I looked online and the small frostee is only 99 cents. I tried to call the store but they never answered. I went back and the original manager which was a Spanish man wasn’t there. A woman older manager spoke to me and said she could not refund anything without a receipt. I will not back down and I will not tolerate this treatment. Please resolve this as it is the principal of the matter.

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