Wells Fargo complaint: ATM took my money

My complaint:

On February 2nd around 12:00 PM I went to the ATM machine I deposit $120.00 the machine took my money started flashing gave me my debit card back and did not give me a receipt and stopped working I called immediately reported the incident and after months of calling and calling Wells Fargo agreed on giving me a credit of only $60.00 and did not credit their expensive overdraft fees as a result I kept calling and I was abused verbally by their employees, for example one told me that she could not understand my English at all and when I mention I have previously talked to another representative called Elsa she said that was because Elsa was Hispanic and play the race game on me.
After 3 months and several calls this is the last response and after talking to Chad this morning he said that is where Wells Fargo stands NO CREDITING ANYTHING, NOT MY MONEY, NOT THE OVERDRAFT FEES, ANYTHING…. I AM ATTACHING THEIR RESPONSE Subject: Complaint about Wells Fargo claim number 70202210833

Wells Fargo case ID: 06202105213405323

Dear: Ana M. Guillory

We are writing to respond to your complaint about the outcome of the above referenced claim that we received on May 21, 2021. Thank you for the opportunity to address your concerns. We’re here to help and want to ensure you have the information you need.

What you need to know

Claim 70202210833 was filed when we were informed you made an ATM deposit on February 2, 2021, for $120.00 but you only received a credit of $60.00 to account ending in 6146 Our ATM Claims Department investigated this matter. We found there were no card entry on near that date for this amount. Accordingly, this claim was closed and unpaid.

Upon receipt of your inquiry, the Centralized Line of Business Escalated Complaints Office also evaluated this dispute. Based on the above information we agree with the decision previously communicated to you by the ATM Claims Department.

For security reasons, please do not provide personal or account information through email unless you send it using a secure email method. If you have questions about how to respond to Wells Fargo using a secure email method, visit the Using Wells Fargo Secure Email webpage at wellsfargo.comhelpsecure-email .

Suggested solution:

GIVE ME MY MONEY BACK AND CREDIT THEIR OVERDRAFT FEES ON MY ACCOUNT !!!!!!